This policy explains how we check sellers, what we publish, and how you can report a listing. It forms part of our Terms & Conditions.
How we check dealers
- Dealer accounts are for businesses selling in the course of trade.
- Before a dealer’s first listing goes live we check their business details, including company registration and VAT number. VAT numbers are checked automatically against the EU VIES system; listings from dealers with a valid VAT number show a Verified badge.
- We may ask for further proof of identity or trading address, and we may refuse or remove verified status if details cannot be confirmed.
- Private sellers can list one item they own at a time. Their listings are checked and labelled Private seller.
What a listing must include
Only complete listings are reviewed for publishing. Every listing must have:
- At least one clear, genuine photo of the actual item (stock photos are not accepted)
- An accurate title and description, including condition
- Make, year and price, and for dealers the VAT status
- The correct category and county
What we do not publish
- Items the seller does not own or is not authorised to sell
- Stolen goods, or items with altered or missing serial or chassis numbers
- Misleading prices, photos or descriptions, and duplicate listings
- Items outside our categories (commercial vehicles, agricultural machinery, plant and construction)
- Anything else that breaks Irish or EU law
Reporting a listing or illegal content
Anyone can report a listing using the Report this listing link on each listing or our contact form. To help us act, please include:
- The link to the listing
- Why you believe it is illegal or breaks this policy
- Your name and email address (unless the report concerns certain serious offences)
- A statement that you believe the information in your report is accurate and complete
We will confirm receipt by email, review the report, and tell you what we decided. If we remove or restrict a listing, we will tell the seller why and how they can ask us to review the decision. We may suspend accounts that repeatedly post illegal content, and accounts that repeatedly submit unfounded reports.
Point of contact
Our single point of contact for users and for authorities under the EU Digital Services Act is [email protected]. We can communicate in English.
Boko Business Limited, 3 Clonuske Rise, Balbriggan, Co. Dublin, K32 WE27, Ireland. Company no. 826803.